FREQUENTLY ASKED QUESTIONS
Answers that will resolve the questions you have on your mind. Scroll through them to be worry-free. Otherwise, you can always get in touch with us!
Breakout is an entertainment venue that focuses on the core three elements most important to players. Immersive theme, Challenge, and FUN FUN FUN. Our guests stay longer each visit to Breakout and have the pictures to prove how FUNtastic the adventure was.
Yes, We highly recommend you reserve your spot by booking ahead, as games run like a movie theater. However, unlike a theater, If you choose to walk in, call in advance to make sure the spots are available as we sometimes must close them due to business needs.
Yes, we love helping you pick just the right game experience & take calls for reservations from 10 A.M to 11 PM 7 days a week, and midnight on Saturdays.
Sure, if you are in the military, schools and some nonprofits can give us a call before booking.
Our format is different than most other Escape game companies. You should plan on being there 15 minutes in advance of game time and will likely be in the building for around 90 minutes to 2 hours total. This is not just a game, it’s an experience!
To play without an adult in the room, you must be 15 or older. Kids of all ages have a blast in our games, but we want the game to be safe, fun, and under control at all times. You know your kids better than we do. If you have responsible kids all under 15, ask the game host if you could wait outside the game while they play. Our building is interesting and has plenty of room to wait.
Yes! A small child that is immobile (to be carried or in a stroller through the entire game) can come along with you free of charge. Children walking around in the adventure room will be charged. In many cases bringing small children is stressful to you and the team, but you’re the one trapped in a room with them 🙂
Like most ticketed events, once purchased they are non-refundable. However, we offer a one-time complimentary reschedule 24 hours prior to game time & this must be done over the phone. Call (586) 359-6944
Call us if it’s more than a few minutes. On-time is 15 minutes before game time. If the next game room is booked, you may miss out on some of the experience, but we try our best not to have that happen.
A single-game party room is $50 for a total of 45 minutes before your game starts, plus the cost for each ticketed guest. Bring cake, snacks, and non-alcoholic drinks along with cups, plates, etc…These are not always in private areas.
Please call our helpful event planners. Knowing your approximate number of guests, time, and date will help get your event space reserved as soon as possible.
Tables decorated with tablecloth, candy, balloons, and trinkets set the scene for your fun party experience!
Yes, we love to help local groups. Easily sell tickets online & earn 22% of the value sold. A 15-minute call and 24 hrs later, your group can start collecting big money! It’s that simple. Share a page on social media with your FUNdraising code good for booking games or buying gift certificates. Each month your Organization will receive electronic payments. Up to $50k per group may be paid annually.
Yes, but we normally do this for an organization that is set up with Breakout Escape Room‘s FUNdraising program. Contact us to get set up for your next fundraising event to maximize your profits.
Schools, large and small charities, local teams, groups and organizations. Apply Now or Contact us to see how you can work with breakout to further your mission
We have you covered. Call a party planner and let us set up the perfect bonding event that will be Fun and work all tied into one. 10- 70 players simultaneously with up to 140 over 3-4 hours.
All our gift cards are valid for 3 years from the date of purchase.
Yes! Breakout creates a unique coupon code for your organization. You post this code with a link to Breakout’s website and easily sell online through your favorite way of contact. Breakout’s helpful fundraiser planners can help you every step of the way and even customize the program to your unique needs.
Yes, If you presell tickets Breakout will be happy to host your event. Contact our Fundraiser Planner.