FREQUENTLY ASKED QUESTIONS

It’s the perfect thing to do that’s different with friends, family, or co-workers. It’s challenging and a bunch of Fun! An Escape Room is part brain teaser and part scavenger hunt. Pick a room based on the theme, group size & experience. A themed Game Host will guide you through the experience. work together to find clues and solve puzzles that help you move forward in your exciting adventure. Your goal is to complete the objective or escape the locked room within the time limit.

Breakout has a focus on the core three elements most important to players. Immersive theme, Challenge, and FUN FUN FUN. Our guests stay longer each visit to Breakout and have the pictures to prove how FUNtastic the adventure was.

Yes, We highly recommend you reserve your spot by booking ahead, as games run like a movie theater. However, unlike a theater, If you choose to walk in, call in advance to make sure the spots are available as we sometimes must close them due to business needs.

Yes, we love helping you pick just the right game experience & take calls for reservations from 10 A.M to 11 PM 7 days a week, and midnight on Saturdays.

Sure, if you are in the military, schools and some nonprofits can give us a call before booking.

Our format is different than most other Escape game companies. You should plan on being there 15 minutes in advance of game time and will likely be in the building for around 90 minutes to 2 hours total. This is not just a game, it’s an experience!

To play without an adult in the room, you must be 15 or older. Kids of all ages have a blast in our games, but we want the game to be safe, fun, and under control at all times. You know your kids better than we do. If you have responsible kids all under 15, ask the game host if you could wait outside the game while they play. Our building is interesting and has plenty of rooms to wait.

Yes! A small child that is immobile (to be carried or in a stroller through the entire game) can come along with you free of charge. Children walking around in the room will be charged. In many cases bringing small children is stressful to you and the team, but you’re the one trapped in a room with them  🙂

Like most ticketed events, once purchased they are non-refundable. However, we offer a one-time complimentary reschedule 24 hours prior to game time & this must be done over the phone. Call (586) 359-6944

Call us if it’s more than a few minutes. On-time is 15 minutes before game time. If the next game is booked, you may miss out on some of the experience, but we try our best to not have that happen.

Like most ticketed events, once purchased, they are non-refundable. However, we offer a one-time complimentary reschedule 24 hours prior to game time & This must be done over the phone. No refunds or credits on any portion of tickets purchased for games, regardless of how many show up at the game time.

It’s your game. The amount of contenthttps://roombreakout.com only changes with additional room purchases. Please make teammates aware of this. Feel free to bring the Games player max & call to add over that or switch games.

15 minutes before the ticketed game time. Remember, we can’t control your drive-in and time to find parking.

No, only if you invite them. All rooms are private.

Yes! Groups of all ages enjoy Breakout, and we put things to engage the young ones in each game. However, keep in mind all games are made to have adult minds in the room. Also, only you know your kids. Escape room players need some concentration, and rooms are not considered childproof for younger children. We have many things that unsupervised children could break, so please consider this when booking. If your child can walk, they must purchase a ticket.

Yes, Zombie Roadhouse is Scary, but game masters can adjust that intensity up or down a bit. We don’t consider the other game scary but maybe a bit spooky. P.S NO people dressed as clowns are hiding in your game room unless you ask for that 🙂

 No! Games all have an objective or involve escaping a room. However, all doors are unlocked, open or have an exit button to leave anytime.

We have the largest and most open game rooms around. Feel free to come to check them out in advance if this is a real concern for you or your guests.

Yes, our Royal Oak escape room has several larger rooms where people in chairs or with crutches can easily move around. Every piece of the game may not be accessible, but you can participate in most of the game.

A single-game party room is $50 for a total of 45 minutes before your game starts, plus the cost for each ticketed guest. Bring cake, snacks, and non-alcoholic drinks along with cups, plates, etc…These are not always in private areas.

Please call our helpful event planners. Knowing your approximate number of guests, time, and date will help get your event space reserved as soon as possible.

Tables decorated with tablecloth, candy, balloons, and trinkets set the scene for your fun party experience!

Yes, we love to help local groups. Easily sell tickets online & earn 22% of the value sold. A 15-minute call and 24 hrs later, your group can start collecting big money! It’s that simple. Share a page on social media with your FUNdraising code good for booking games or buying gift certificates. Each month your Organization will receive electronic payments. Up to $50k per group may be paid annually. 

Yes, but we normally do this for an organization that is set up with Breakout Escape Room‘s FUNdraising program. Contact us to get set up for your next fundraising event to maximize your profits.

Schools, large and small charities, local teams, groups and organizations. Apply Now or Contact us to see how you can work with breakout to further your mission

We have you covered. Call a party planner and let us set up the perfect bonding event that will be Fun and work all tied into one. 10- 70 players simultaneously with up to 140 over 3-4 hours.  

All our gift cards are valid for 3 years from the date of purchase.

You must be at least 18 years old in order to sign a liability waiver. If you are not 18 or older, your parent or legal guardian must sign this waiver on your behalf.

I acknowledge and agree as follows:

• I am aware that the activity may require physical exertion and moving around within a confined space and result in injury.
• The use of any virtual reality equipment entails known and unanticipated risks that could result in physical or emotional injury, including but not limited to dizziness, vertigo, lack of balance, or nausea.
• The facility may use costumed actors, strobe or laser lights, sudden sound or music, and darkened or dimly lit areas.
• I accept and assume all of the risks associated with this activity and elect to participate at my own risk with prior knowledge of the dangers.
• I do not have epilepsy and am not prone to seizures or any illness, ailment, or incapacity that may affect participation in the activity.
• I agree to obey instructions and rules and acknowledge that Breakout Escape Rooms has the right to stop the activity at any time.
• I accept liability for the cost of any damage to the equipment or venue caused by me.
• Breakout Escape Rooms is not responsible for lost or stolen property.
• Breakout Escape Rooms may send me emails from time to time, which I can choose to unsubscribe.
• I acknowledge that photos and videos may be taken and uploaded for commercial use by Breakout, and an email sent to me directing me to my images.
• In consideration of being permitted to participate in Breakout Escape Room games, I acknowledge, agree, and represent that I understand the nature of the activity and that I am qualified and in good physical and mental health condition.
• I further agree and warrant that if at any time, I believe the conditions to be unsafe, I will immediately discontinue further participation.

Yes, If you presell tickets Breakout will be happy to host your event. Contact our Fundraiser Planner.

Yes! Breakout creates a unique coupon code for your organization. You post this code with a link to Breakout’s website and easily sell online through your favorite way of contact. Breakout’s helpful fundraiser planners can help you every step of the way and even customize the program to your unique needs.

At Breakout we love kids! But in Mixer Games, we require all players to be over 21 years old. This allows for more adults in the room. Kids can of course play any other of our games with an adult present.

Breakout holds the right to remove any players from the game who act in a manner that makes their teammates feel unsafe.

All Breakout Escape Games are monitored by the Game Host over multiple cameras. There is a one-to-one host-to-team ratio, meaning their attention is fully on one group. If a player in the group is making someone feel unsafe, any player can alert their host over the cameras in the room or step out of the room at any time to notify a staff member. Breakout has zero tolerance for inappropriate behavior and will act to remove the problem so all team members can resume their experience in a safe and fun manner.

In Mixer Games, players can bring up to FOUR people who have already met each other. Breakout does not consider knowing someone online as having previously met.

Chamber of Illusions: 6 Players, Ringmaster’s Den: 8 Players, Zombie Roadhouse: 10 Players

For Mixer Games, Breakout only allows the optimal number of players to join. This number varies depending on the game.

Every week the Mixer Game rotates between Breakout’s three largest collaborative (non-linear) games. The easiest way to find out which escape game is being Mixed this week is to simply call the friendly and helpful customer service center: (586) 359-6944

1-26-24= 7pm Zombie Roadhouse / 2-2-24= 8pm Ringmaster’s Den / 2-9-24= 7:15pm Chamber of Illusions /     2-16-24= 7pm Zombie Roadhouse / 2-23-24= 8pm Ringmaster’s Den / 3-1-24= 7:15pm Chamber of Illusions /   3-8-24= 7pm Zombie Roadhouse / 3-15-24= 8pm Ringmaster’s Den / 3-22-24= 7:15pm Chamber of Illusions /  3-29-24= 7pm Zombie Roadhouse /

Mixer Games are created to meet new friends, you can come as a single person or a couple. It is not designed to be speed dating but any connections made in the game room, don’t have to stay in the game room (wink wink). You may find your forever escape room partner in a Mixer Game at Breakout.